| Frequently Asked Questions Q. What brands of equipment do you service? Our NATE Certified service technicians are qualified to service and repair all major brands. Q. How much is a service call? On residential calls, we charge a diagnostic fee of $69.00. This means that we explain how to repair your system. Our service department personnel will be happy to discuss the fee with you before we come out. Q. What does the Diagnostic fee cover? The diagnostic fee covers one of our qualified service technicians coming to your home or business and diagnosing the problem with your system. At that point, you will be given a price to do any recommended repairs. Q. How much does it cost to get an estimate on a new or replacement system? Our estimates to install new systems in homes and offices, with and without existing systems, are free. This estimate will include an inspection of the structure, a ductwork inspection, electrical or gas inspection, a customer feedback session and a written estimate. Q, Do you offer financing? Mr. Heat, Inc. is proud to offer our customers a variety of different payment options on new or replacement systems. We are sure find the financing that best fits your individual needs. Q. How do I know when it's time to replace my system rather than have it repaired? Our general rule is that if it costs 40 percent, or more, of the replacement cost to repair your equipment you should seriously consider replacing the equipment. An extended warranty that you may receive with the purchase of new equipment can save you money. Q. How long does it take to have new equipment installed? Most replacement jobs can be completed in 1 or 2 days. It may take a bit longer if additional ductwork, electrical, gas line or other work is required. Q. What brands of equipment do you install? Most of the units we install are Trane and Rheem, recognized around the world as industry leaders. Q. Do you accept credit cards? Yes, we accept VISA, MasterCard and American Express. Q. Are you a licensed and insured contractor? Yes, we are a state licensed and bonded. We also carry workmen's compensation and liability insurance at all times. |
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800.432.8248
joe@mrheatinc.com
joe@mrheatinc.com
| AUTHORIZED DEALER |
| AUTHORIZED DEALER |
| AUTHORIZED DEALER |
| Mr. Heat, Inc. |
| FEATURED BRANDS |
